Privacy Policy

We respect the privacy of our users and online visitors and recognize the importance of providing a secure environment for them. This Privacy Policy (“this policy”, “policy”) explains how we collect, store, and use the information you provide us. You acknowledge that you have read and understood this privacy policy. If you disagree with this policy, you must not use our Services. This privacy policy is an inseparable part of our Terms of Service provided.

1. What information do we collect about you

This section describes the different types of personal information we collect and how we collect it. We will collect and use the following information about you:

Information you provide us.

  • When you register for the Services (including your nominated nickname or custom accounts and information we import from your connected social media account (Twitter, Google, or Discord) in order to set up your profile, including your name as it appears on your social media profile and your profile picture);
  • Information you provide when seeking help from us, such as your name, telephone number and records of the issues you experience;
  • Billing information, such as your name, payment card number and payment account details;
  • Your Email.

Data we collect from third parties.

  • Data we receive if you link a third-party tool with the Services (such as Twitter, Google, Discord, v.v)
  • Demographic data (such as to determine the course location of your IP address)
  • Data to fight fraud (such as click fraud in advertising)
  • Data for advertising and analytics purposes, so we can provide you with a better Service

Cookies

We use cookies and other similar technologies (e.g. web beacons, log files, scripts and eTags) (“Cookies”) to enhance your experience using our Services. Cookies are small files that, when placed on your device, enable us to provide certain features and functionality. You have the option to permit the installation of such Cookies or subsequently disable them. You may accept all cookies or refuse to accept all cookies by adjusting the relevant cookie retention function in your device. However, in the event of your refusal to install cookies, our Services may not be able to operate as designed.

2. How we use your personal information

We will use your information in the following ways:
Personal InformationUse
Social Connect Information including but not limited to (Google, Discord, Twitter) Nickname, profile pictureWe use this information to: create your Account for the Services in accordance with your request; share photos on Facebook at your request.
Generated Open IDWe generate this and use this to store your Service data with your profile.
Transaction Records: payments on third-party payment servicesWe use this information to maintain a record of your transaction history.
Customer Support Ticket ID & User Communications with SupportWe use this information to: improve our Services; provide troubleshooting, such as addressing and remediating technical issues and bugs.
Security-Related InformationWe use this information: for security and verification purposes; to identify and address bugs and assess functions for optimized action; to solve crashes and optimize the compatibility of devices; and to combat users registering for multiple accounts.
Survey Information and Content of survey responsesWe use this information to improve our Services.

3. Who do we share your information with

We share your personal information with selected third parties in and outside your country, including:
  • Other users: Social features are a core component of our Services. Other users may, for example, see your profile data and your activities on the Services and watch the products you have posted.
  • Partners working for us: We have partners to perform Services for us. These partners process your data only at and according to our instructions to provide the Service, such as hosting, support, advertising, and analytics.
  • Other companies and public authorities: In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests. We may also disclose your data based on your consent to comply with the law or to protect the rights, property or safety of us, our users or others.
  • Law enforcement agencies, public authorities or other judicial bodies and organizations
  • A third party that acquires all or substantially all of us or our business: We will disclose information to a third party in the event that we sell or buy any business or undergo a merger, in which case we will disclose your data to the prospective buyer of such business. We will also disclose information to a third party if we sell, buy, merge or partner with other companies or businesses or sell some or all of our assets. In such transactions, user information may be among the transferred assets.

4. Information security

We have implemented administrative, physical and technical security measures that are designed to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. You should understand, though, that, despite our efforts, no security can be guaranteed as impenetrable.

5. International Transfer

We may transfer information that we collect about you to affiliated entities or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction, and we take steps to ensure adequate safeguards are in place to enable the transfer of information and the use and disclosure of information about you, including personal information, as described in this Policy.

6. Access

If you are a registered user, you may access certain information associated with your Account by logging into our Services or emailing [email protected]. If you terminate your Account, any public activity on your Account prior to deletion may remain stored on our servers and may remain accessible to the public. To protect your privacy and security, we may also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to standard backup processes conducted in the ordinary course of business for disaster recovery purposes. Your ability to access and correct your information may be temporarily limited where access and correction could: inhibit Foxify’s ability to comply with a legal obligation; inhibit Foxify’s ability to investigate, make or defend legal claims; result in disclosure of personal information about a third party; or result in breach of a contract or disclosure of trade secrets or other proprietary business information belonging to Foxify or a third party.

7. Children's Privacy

Foxify does not knowingly collect information from children under the age of 18, and children under 18 are prohibited from using our Services. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you can alert us at [email protected].

8. Changes to this Privacy Policy

This Privacy Policy may be modified from time to time, so please review it frequently. Changes to this Privacy Policy will be posted on our websites. If we materially change the ways in which we use or share personal information previously collected from you through our Services, we will notify you through our Services, by email, or other communication if you have signed up for notifications.

9. Contact

Questions, comments and requests regarding this policy are welcomed. Please contact us via email at [email protected]. Your email contents are advised to include the following:
  • your Account information;
  • your contact information;
  • a clear description of what you wish us to do, and any attached documents to support your concerns are appreciated.